Property Solvers: Comprehensive Review (2024)
Updated: January 2024
It’s been a year since we deeply explored the inner workings and outer promises of UK property-buying company, Property Solvers.
Property Solvers is a UK-based property buying company that claims to offer fast and fair solutions to homeowners who need to sell their properties fast.
However, directly on their website’s homepage, Property Solvers claims to provide its customers with a quick cash sale “guaranteed,” that they’ll pay no legal or estate agency fees, and that they’ll offer the “best prices paid”.
So how accurate are they? Are Property Solvers worth working with for anyone looking to sell their home?
Property Solvers has been in the game since 2005, when they first started with a simple website to help residential home sellers find quick and easy solutions.
However, they've come a long way since then, and today, they’ve expanded their services to help all sorts of property owners, by offering quick cash sales, estate agency help, and property auction services, so that anybody in the UK can sell their properties quickly and efficiently.
What you'll find in this article
In this article, we've put together the most comprehensive online review of Property Solvers. Below is a listing of all the information you'll find in our review, so you can easily navigate the page quickly and pick which section you want to read.
Property Solvers - Main Details
Property Solvers is headquartered in London, United Kingdom.
The company provides its services throughout the UK, including all major regions, such as Aberdeen, Canterbury, Leeds, Bristol, Manchester, and more, and has established a reputation as a reliable and trustworthy business in the property buying industry.
The company works with all sorts of property owners, including residential home sellers, people facing repossession, overburdened landlords, commercial property vendors, developers, and landowners.
With roughly 18 years of experience in the property sector, Property Solvers claims to have a wealth of knowledge and all the expertise needed to help its clients navigate buying or selling a property.
The company is staffed by a team of property experts who appear passionate and professional about providing excellent customer service and delivering results for their clients.
On their website, Property Solvers makes several claims about their services, including their ability to provide a fast and workable solution to any property problem, transparent and fair pricing, as well as a hassle-free experience for their clients.
Property Solvers Factsheet
*Data updated and correct as of 01/18/2024
Fact Check
- Number of employees?
- What is their aim to buy time-frame?
- How many sales have they agreed?
- Number TrustPilot reviews?
- Number of Google reviews?
- When were they incorporated?
- What are their Opening times?
- Which Locations do they buy in?
- Is a house inspection needed?
- What is their website?
Property Solvers
- 2-15 employees
- 7 to 28 days
- 500+ properties
- 65 Trustpilot reviews
- 27 Google reviews
- Founded in 2005
- Accepts phone calls 24/7
- Great Britain & Northern Ireland
- No, they buy any property
- Property Solvers Website
What Services Do Property Solvers Offer?
The company offers a range of services for individuals and businesses looking to buy, sell, or invest in properties.
Some of the key services offered by Property Solvers include:
- Quick House Sale - As a property buying company, they can provide a quick cash offer for your property, allowing you to sell your house within a matter of days rather than months.
- Property Auctions - Property Solvers holds regular online property auctions, where you can buy or sell a property quickly and efficiently.
- Estate Agency - The company also operates as a quick estate agency, which means that even if they’re not buying your house directly from you, they can help you buy or sell your home on the open market.
- Cash Advances - Once contracts are exchanged, the company will sometimes be able to forward its customer a cash lump sum with the remainder to be paid upon finalization.
Overall, Property Solvers offers a range of services to help individuals and businesses buy, sell, and invest in properties in the UK.
Is Property Solvers Legit?
At first glance, Property Solvers seems to be a legitimate and reputable company.
The website is professionally designed and easy to navigate, with a range of helpful resources for homeowners looking to sell their properties. The company claims to have years of experience in the property market, and its website features a range of positive reviews from satisfied customers.
The company also claims to be endorsed by a range of regulatory bodies, including The Property Ombudsman, the NAPB, and NAEA.
However, even though the company appears legit, there are several red flags that suggest that Property Solvers may not be as trustworthy as it appears.
One concern is the company's use of "we buy any house" claims, which can be misleading for homeowners who may assume that Property Solvers is offering to purchase their properties directly.
In reality, the company may act as an estate agent, connecting homeowners with potential buyers and taking a commission on the sale.
Additionally, while Property Solvers claims to offer the “best price paid”, there is no guarantee that the company will. If sellers choose their quick cash sale option, the company only pays as much as 75% of the property’s market value.
So, while Property Solvers may be a legitimate company, its claims may be a bit misleading.
Homeowners looking to sell their properties quickly should carefully consider all of their options and seek the advice of a qualified professional before making any decisions.
How Property Solvers Works
Overall, Property Solvers offers a simple and straightforward way to sell your property quickly, without the need for estate agents, viewings, or lengthy sales processes.
Let’s take a look at how the process works.
- Free Cash Offer - Anyone interested in the company’s services can start by filling out the free cash offer form on Property Solvers’ website. For this, customers will need to include information such as the type of property, the number of bedrooms, the address, and a few other pieces of information.
- Initial Phone Chat - After receiving a cash offer, a discussion with a sales representative is needed to understand the customer’s best interests, and to discuss the variety of quick house sale options available. This is meant to be a no-obligation call, with the main goal being to talk the customer through the pros and cons of working with the company.
- Valuation - After the phone call, Property Solvers’ team will use HM Land Registry-sourced data and a local house market tool to value the property, which will still be subject to viewing the property.
- In-Person Meeting/Viewing - Next a sales manager will visit the property, and may be accompanied by a professional surveyor registered with the Royal Institute of Chartered Surveyors, to determine if there are any other factors that need to be taken into consideration.
- Final Offer - The company will then provide a formal memorandum of sale and appoint a solicitor to the case. The seller will then receive a seller’s pack, which will include all the forms that need to be completed to finalize the sale.
- Contract Exchange - Once the solicitor receives the seller’s information, the company’s goal is to finalize the sale within 20 to 25 working days, although faster sale times may be possible. The appointed solicitor will work with the company’s solicitor to finalize the sale, and once that’s done, the exchange of property can be completed.
It’s also good to note that Property Solvers offer post-sales assistance to help customers with any unexpected problems that may result due to the sale.
Can You Haggle with Property Solvers?
It may be possible to negotiate or haggle with Property Solvers UK over the price they offer for your property, but it's important to note that their offers are based on a number of factors, such as the current market conditions, the location and condition of your property, and other relevant factors.
Property Solvers' goal is to make a fair cash offer for your property that is beneficial for both parties. They claim to take a transparent and open approach, so if there is room for negotiation, they will likely let you know.
The Pros And Cons Of Working With Property Solvers
Working with Property Solvers to sell your property has its own advantages and disadvantages. Here are some of the pros and cons to consider:
The Pros
-
- Fast sale - The company claims they can complete a cash sale in less than a month or an “estate agent” sale within 3 months, which is ideal for those needing to sell their property quickly.
- Hybrid model - Property Solvers offers three different options to complement the different timescales and price expectations of clients.
- No estate agent fees - Since you're selling your property directly to Property Solvers, there are no estate agent fees to pay.
- No viewings - Unlike the traditional way of selling your property, you don't need to conduct viewings or host open houses, as Property Solvers will make an offer based on the details you provide subject to a single viewing.
- Certainty of sale - With Property Solvers, you can have certainty of sale, as they will provide a cash offer that you can accept or decline. Once the formal offer is accepted, the company is legally liable to purchase your property.
- Experience - Nearly two decades of experience and more than 500 properties purchased for cash.
The Cons
- Lower offer - As Property Solvers is a fast property buying company, they will likely only pay 75% of the property’s market value.
- No room for negotiation - While there may be some room for negotiation, the cash offer from Property Solvers may be non-negotiable, which means you may not be able to get a higher price.
- Additional fees & VAT - Property Solvers’ “auction” and “estate agent” options both come with a percentage-based fee as well as VAT
- Lack of reviews - With nearly 20 years under their belt, Property Solvers have a surprisingly small number of online reviews, which customers often rely on as proof of a company’s trustworthiness
Overall, whether working with Property Solvers is beneficial or not will depend on your individual circumstances and priorities.
It's important to weigh the pros and cons before deciding to work with them or any other property buying company.
Property Solvers Vs. Other UK House Buying Companies
Below, we’ve highlighted some of Property Solvers ratings, reviews, and customer testimonials compared to other UK house buyers, such as Good Move, Ask Susan, Home House Buyers and The Property Buying Company.
Quick Sale Firms
- Takes 6-9 months to find a buyer
- Some firms charge hidden fees
- Won't always buy any type of home
- Can take months if not true cash buyers
- Some firms do not offer complete confidentiality
- Not all quick sale firms offer a cash advance service
Property Solvers
- Buys within 7 to 28 days
- All fees are covered
- Pays up to 75% of market value for any home
- Is a true cash buyer
- Registered with the Information Commissioner’s Office (ICO)
- Offers cash advances
Property Solvers Customer Reviews And Testimonials
| Trustpilot Reviews | Google Reviews | Reviews.io |
|---|---|---|
| 65 reviews | 27 reviews | 100 reviews |
| 4.7 score | 4.8 score | 4.9 score |
| 3 reviews are 3 stars or below |
*Reviews are updated and correct as of 02/23/2024
Overall, Property Solvers has mostly good reviews on sites like Trustpilot and Google, though they haven’t received a clean 5-star rating on either platform. However, their reviews are mostly positive.
Take, for example, what Plamdeala Dumitru had to say about the company's overall professionalism:
Exceptional professionalism and trustworthiness. I've had the privilege of collaborating with PropertySolvers for two years, and their dedication to excellence has been unwavering. Highly recommend!
From this, we can tell that the company seems to have great customer service.
Cyrille Arnoux called them:
Quick and efficient!” Jacob gave me a price, a valuation and three ways to sell in one day”, while Joanna Jones was also happy with the company’s readiness to deliver regular progress reports.
Many recent house sales have fallen foul of the current cost of living crisis, and David Gates gave a nod to the tough times in his positive four-star review:
Mr Khan, thanks to your team for the assistance in getting my property sold in such difficult times. Process was pretty quick to get everything through so thanks.
So far, the company seems like a great cash buying company to deal with! But we can’t call this a comprehensive review without giving you the bad alongside the good.
Not all the reviews were positive. Unfortunately, Lainy had a less-than satisfactory experience, and described them as “a very shoddy, non-transparent company”. Ouch!
Only gave 1 star as I cannot write a review with zero. Spoke to Reuben who confirmed approx value of my property then offered far less than market value as needs decorating!
- S.H
Does the Property Solvers have any awards, or have they been featured on prominent websites?
According to their website Property Solvers have been featured on a few prominent websites, these include:
- The Sun
- The Independent
- The Daily Star
- The Times
Property Solvers - Our Final Verdict
A year can be a long time in the property market, especially one that witnessed more turbulent waters than normal, as was the case with 2023 in the UK.
However, Property Solvers appeared to have stayed the course, evolving their services to reach a broader client base.
They have positive reviews from satisfied customers on various review sites, which is a good indication of their commitment to providing quality service to their clients.
They’re one of the longest-running quick house sale firms in the UK, which is worth recognising in an industry that sees a lot of fly-by-nighters try and set up stalls. Property Solvers’ staying power highlights the market’s need for professional, creditable fast house-buying companies.
However, for a firm that’s been in business for under 20 years, Property Solvers has a surprisingly small number of reviews — and not all of them favourable. That said, many of the better reviews highlight the company’s good communication and service, transparency, and fast sales, all of which keep their website promises.
The company does charge a percentage fee and VAT on their “auction” and “estate agent” options, but these are clearly stated in the website material.
Overall, our updated examination of Property Solvers finds them to be a reputable and reliable house-buying company, committed to serving their clients as best they can.
However, selling your property is a major move. So, always remember to conduct your own research and, where necessary, seek out independent guidance.
Property Solvers Factsheet - (Free Download)
You can now access all the key information about Property Solvers in the Factsheet infographic we have created below.
Simply click on the image or the link that appears after the factsheet, and it will automatically download it to your device!
