Open Property Group: Comprehensive Review 2024
Updated: June 2024
We've returned a year later to review Open Property Group. How much have they changed since then? Let's find out!
Open Property Group is a quick sale company that functions as a cash house buyer and property manager in the United Kingdom.
But what makes Open Property Group different?
The company's big claim is stated directly on the homepage of their website: "We’ll buy any type of property, regardless of the condition — and you won't pay solicitor or estate agent fees."
But how much of this is true? Will they really buy ANY property in ANY condition? And will they really cover all fees associated with the sale of your home?
Open Property Group is a UK-based property company that offers fast and hassle-free property sales solutions for both residential and commercial properties.
They provide various options for sellers, such as cash purchases, chain-free sales, and property auctions.
So whether an individual is looking to sell and move quickly, dealing with repossession, has sitting tenants, has a damaged property, or looking to sell an inherited property, Open Property Group ensures a smooth and efficient transaction.
What you'll find in this article
In this article, we've put together the most comprehensive online review of Open Property Group.
Below is a listing of all the information you'll find in our review, so you can easily navigate the page quickly and pick which section you want to read.
Open Property Group - Main Details
Open Property Group is a UK-based company that specializes in buying properties quickly and hassle-free. The company was founded in 2014 and is headquartered in Gerrards Cross, on the outskirts of London, England.
The company operates and purchases properties throughout all of England and Wales, regardless of their condition or location.
As of 2024, Open Property Group has a team of 17 employees who are experts in the property market, ranging from their managing director, Jason Harris-Cohen, their acquisitions director, Martyn Birch, and a slew of other employees, including property valuers, office managers, property managers, and more.
As a company that buys houses fast, they offer a range of services to clients, including cash purchases, chain-free sales, and property management, ensuring a flexible and tailored approach to anyone they deal with.
In our opinion, Open Property Group is an innovative and forward-thinking company that provides a much-needed service to the property market.
Their website is easy to navigate and provides a wealth of information for clients looking to sell their properties, as well as landlords, tenants, and anyone else looking for information related to the UK real estate market.
The company's commitment to transparency and efficiency is reflected in their online valuation tool, which allows clients to obtain an accurate estimate of their property's value in just a few clicks.
Open Property Group Factsheet
*Data updated and correct as of 15/06/2024
Fact Check
- Number of employees?
- What is their aim to buy time-frame?
- How many sales have they agreed?
- Number Trustpilot reviews?
- Number of Google reviews?
- When were they incorporated?
- What are their Opening times?
- Which Locations do they buy in?
- Is a house inspection needed?
- What is their website?
Open Property Group
- 17 employees
- 7 days (typically longer)
- 1,500+
- 125 reviews
- 32 reviews
- Founded in 2014
- Mon-Sat - 8am to 8pm, Sun - Closed
- England and Wales
- Not required
- Open property group website
What Services Do Open Property Group Offer?
Open Property Group offers a range of services related to the quick and hassle-free purchase of residential and commercial properties. These services include:
- Quick cash purchases: Open Property Group buys properties for cash fast, allowing sellers to receive a quick and guaranteed sale without having to worry about chains or financing conditions falling through.
- House repossessions: If individuals have fallen into arrears on their mortgage payments, and are in need of a solution, Open Property Group makes it easy for them to sell quickly and avoid dealing with repossessions.
- Probate sales: Open Property Group will purchase properties that have been inherited, making it easy for heirs to cash in on their inheritances.
- Sitting tenants: Rather than dealing with evicting tenants, Open Property Group will purchase your property and takeover any leases that may still be in effect.
- Commercial properties: Open Property Group don’t just buy homes; From shops to offices, warehouses to retail units, they buy all types of commercial properties for cash.
- Property Management: The company already maintains and manages a substantial portfolio of properties. They can also provide property management services, where they’ll manage your properties for you, just like it was one of their own.
Is Open Property Group Legit?
Yes, Open Property Group is a legitimate real estate company that operates in the UK. The company has been in business since 2014 and has a proven track record of buying properties quickly and efficiently.
They are even a registered company with The Property Ombudsman scheme, which provides an independent and impartial dispute resolution service for the property industry. The company has also accumulated many positive reviews from clients who have used their services in the past, which further supports their legitimacy.
Additionally, their website provides a good deal of information about their services and the company's background, further demonstrating their commitment to operating as a legitimate business.
How Open Property Group Works
Open Property Group makes it easy to sell your property or property portfolio in just 4 easy steps.
- Request an instant cash offer: The first step in the process is to request a valuation of the property. This can be done by filling out the online form, contacting the company by phone, WhatsApp, or requesting a call back.
- Schedule a quick property visit: The company’s cash offer will be subject to a quick property visit, if possible. This is to ascertain the current condition of the property, at no cost to the seller. If visiting the property is not possible, the company requests that potential sellers send in a video walkthrough or current photographs.
- Choose your completion time: Once a cash offer is accepted, the next step is for the buyer to choose their move-out date. The company is flexible and since they are a cash buyer, they can often complete the selling process in as little as 7 days.
- Completion: The final stage of the process is completion. This is when the sale is finalized, and the seller receives the agreed-upon amount in cash. Open Property Group will work with the seller to ensure a smooth and hassle-free completion process.
Overall, the Open Property Group's 4-step process is designed to be quick, easy, and stress-free for the seller.
Can You Haggle With Open Property Group?
Cash buyers typically need to pay less than market value for your property. While this may seem unfair, the lower price is reflected by the fact that they’ll buy your property without a home inspection, without requiring you to complete any repairs, and in as little as 7 days.
While you may try to negotiate, the company’s offer is likely to be their best offer. That being said, sellers are under no-obligation to accept an offer if they are not satisfied with the price.
The Pros And Cons Of Working With Open Property Group
Working with Open Property Group UK to sell your property has its own advantages and disadvantages. Here are some of the pros and cons to consider:
The Pros
- Fast sale - Open Property Group offers a quick and hassle-free way to sell your property, which can be ideal if you need to sell your property quickly. They can complete the sale within a matter of weeks.
- No estate agent fees - Since you're selling your property directly to Open Property Group, there are no estate agent fees to pay.
- No viewings - Unlike the traditional way of selling your property, you don't need to conduct viewings or host open houses, as Open Property Group will make an offer based on the details you provide subject to a single viewing.
- Certainty of sale - With Open Property Group, you can have certainty of sale, as they will provide a cash offer that you can accept or decline. Once the formal offer is accepted, the company is legally liable to purchase your property.
- Experience: The company has been around for nearly a decades and is run by a team with more than 50 years of combined industry experience. To date, they've purchased more than 1,500 properties in the UK for cash.
The Cons
- Below market value: In order to function as a cash buyer and turn a profit on their investments, Open Property Group will make their offer below market value.
- No negotiations: When you sell to a cash buyer, their initial offer is likely to be their best offer. Therefore, unlike selling through traditional channels, there will be no room for negotiations.
- Small number of reviews: Open Property Group only have a small number of reviews online. While these reviews are on trusted platforms and are primarily positive, they have been around for a decade and many potential clients might expect them to have a more substantial number of customer comments. In addition, the most recent reviews on Feefo date back 3 years. This is more or less the same with Google; they have two recent reviews both of which are poor, and all other reviews date back at least 2-3 years.
Open Property Group Vs. Other UK House Buying Companies
Below, we’ve highlighted some of Open Property Group's ratings, reviews, and customer testimonials compared to other UK house buyers, such as National Homebuyers, Quick Move Now, or HouseBuyFast.
Quick Sale Firms
- Takes 6-9 months to find a buyer
- Some firms charge hidden fees
- Won't always buy any type of home
- Can take months if not true cash buyers
- Some firms do not offer complete confidentiality
- Not all quick sale firms offer a cash advance service
Open Property Group
- Buys in 7 days (typically weeks)
- No costs to the seller
- Buys any property
- Is a true cash buyer
- Offers a discreet service
- May offer cash advances of up to 10%
Open Property Group Customer Reviews And Testimonials
| Trustpilot Reviews | Google Reviews | Feefo |
|---|---|---|
| 125 reviews | 32 reviews | 72 reviews |
| 4.6 score | 4.0 score | 4.9 stars |
| 3 reviews 3 star or below | 6 reviews 3 star or below | 0 reviews 3 star of below |
*Reviews are updated and correct as of 15/06/2024
Open Property Group have been reviewed across several of the most popular review sites. According to their website, Open Property Group maintains a 4.9 average rating on Feefo, which is just shy of a perfect score. That being said, we cannot find a webpage on Feefo with this information, and this rating is found directly on their website, which is slightly suspicious.
Additionally, even with these good scores on Feefo, the most recent review for the company on this platform was left in 2021. Again, this is not a great sign, as it can raise questions about the true number of sales and satisfied customers in the three years where there is no social proof of either.
On the more positive side, the company has a 4.6 rating on Trustpilot and a 4.0 rating on Google, which are both good scores. While there are some negative reviews, the majority of feedback across these platforms is positive.
So, let’s have a look at the good and the bad that people have experienced with Open Property Group.
Open Property Group claim they offer a simple, fast and hassle-free service. But is that true?
According to the review that Cameron Keane left in May 2024, he received a “5-star experience” from Open Property Group. He wrote:
A positive experience selling my property to Open property group. From start to finish, their team was professional, transparent, and efficient. They offered a fair price and handled all aspects of the transaction smoothly. Highly recommend their services for anyone looking to sell their property hassle-free.
Mercedes Barker also commended the company for its professional manner, recommending them as a company she’d work with again:
Jason was extremely professional throughout the entire process, he was also easily contactable and updated us with any progression regularly. Highly recommend and look forward to working with the company again.
Does Open Property Group communicate well with clients?
However, the above was not the case for Paul, who labelled the company very unprofessional in his review:
No concept of customer service, e-mails unanswered, promises of call backs never happen. Not a professional company to deal with.
A less-than-stellar customer service and communication is also something that Shona Chambers noted in her Trustpilot review earlier in 2024. She wrote:
My husband and I approached open property group back in October about a fast sale which is what they advertise. We are now at the end of January and we have no idea if the sale is going through. Communication is appalling. For weeks we received texts asking if we wanted to sell our property even after we'd been sent an offer. We have tried phoning them and emailing on multiple occasions this month and just get nothing. If you want to sell your property fast I wouldn't recommend this company.
Does Open Property Group offer a good property management service?
In addition to being a reputable cash buyer, Open Property Group also manages property and has earned a good reputation as a landlord. Here's what Stacey had to say about living in a property rented through the company.
I have been with Open Property Group for over 7 years now and i couldn’t think of a better landlord. They go above and beyond whenever there is a problem in the property i rent, i always have a response the same day and someone sent out very quickly to attend any problems. The whole team are always very helpful and lovely to me but especially Melissa, making me and my children feel very safe and secure in our home that we rent. I would absolutely recommend them to anybody and if you’re looking for them to be your next landlord then look no further! Top, top company.
Does Open property group have any awards, or have they been featured on prominent websites?
Although we can't find any specific awards the company has won, they have been featured on a number of prominent websites, including:
- Huffpost
- Metro
- Bloomberg
- MailOnline
- The Telegraph
Additionally, the company is also active on Twitter, LinkedIn, Facebook, and YouTube
Open Property Group - Our Final Verdict
Our final verdict on Open Property Group is that it is a reliable and trustworthy company, transparent and helpful in its dealings with clients. Beyond being a cash buyer, Open Property Group offer a variety of services for those selling commercial as well as residential properties. They also provide property management services, and all without any hidden fees.
They've accumulated a good number of reviews on prominent websites like Google and TrustPilot, which also speaks of the legitimacy and professionalism of the company. Despite the very few bad reviews, most of what people have to say about the company is positive.
Overall, we think this is a good company to consider dealing with for anyone looking to sell their property fast.
That being said, we do suggest you do your own homework, and read the company's reviews and check out their website before making your decision whether or not to deal with them.
Open Property Group Factsheet - (Free Download)
You can now access all the key information about Open Property Group in the Factsheet infographic we have created below.
Simply click on the image or the link that appears after the factsheet, and it will automatically download it to your device!
| House buying company | Rating | Trustpilot score | Google score | Feefo score |
|---|---|---|---|---|
| Housebuyers4u | 5/5 | 4.8 | 4.7 | 4.7 |
| HouseBuyFast | 4/5 | 4.0 | 4.7 | 4.8 |
| Quickmovenow | 4.5/5 | 4.3 | 4.4 | 4.9 |
| Goodmove | 4.5/5 | 4.9 | 4.8 | No reviews |
| Property Buying Company | 4/5 | 4.6 | 4.2 | No reviews |
| Property Solvers | 4.5/5 | 4.7 | 4.8 | No reviews |
| National Homebuyers | 4/5 | 4.5 | 4.1 | No reviews |
| We Buy Any House | 4/5 | 4.4 | No reviews | No reviews |
| Springbok Properties | 4/5 | 4.3 | 4.1 | No reviews |
| British Home Buyers | 4/5 | 4.9 | 4.9 | No reviews |
| Ready Steady Sell | 3.5/5 | 3.7 | No reviews | No reviews |
| We Buy Now | 4/5 | 4.4 | 4.1 | No reviews |
| SpringMove | 3.5/5 | 4.5 | No reviews | No reviews |
| TheAdvisory | 4/5 | No reviews | 5.0 | No reviews |
| Ask Susan | 3.5/5 | No reviews | 2.3 | No reviews |
| Property Cash Buyers | 3.0/5 | 1.3 | No reviews | No reviews |
| We Buy any Home | 4/5 | 4.0 | 3.9 | No reviews |
| Home House Buyers | 4/5 | 4.9 | 4.9 | No reviews |
| Smooth Sale | 4/5 | 4.9 | 4.9 | No reviews |
Browse our comprehensive reviews and expert insights to find the best company for your situation.
*Note: Review data is usually less than 12 months old, please click and read the individual reviews above for up to date details on each website.
