HouseBuyFast: Comprehensive Review (2024)
Updated: April 2024
How have HouseBuyFast changed over the last year? We have returned and redone a full in-depth review.
HouseBuyFast is a UK-based cash house buyer founded in 2008.
Like many of their competitors, they aim to provide a quick and easy way for homeowners to sell their properties.
House Buy Fast claims it can buy houses in as little as 3 days, with typical sales taking 2 to 4 weeks. But can they? And are they as skilled and trustworthy as they say?
Lets find out!
House Buy Fast is a UK-based company that’s been around since 2008. They specialize in buying properties quickly and efficiently, providing a hassle-free solution for those looking to sell their homes.
Their team has over 100 years of combined industry experience, offering a straightforward and transparent process, allowing homeowners to sell their properties within a matter of days, regardless of their condition or location.
What you'll find in this article
In this article, we've put together the most comprehensive online review of House Buy Fast.
Below is a listing of all the information you'll find in our review, so you can easily navigate the page quickly and pick which section you want to read.
HouseBuyFast - Main Details
House Buy Fast is a UK-based cash property buying company that was founded in 2008.
They are headquartered in Worthing, and have a team of 9 employees who work across various departments, including property sales, marketing, and administrative support.
The company offers a quick and efficient way for homeowners to sell their properties, without the need for estate agents or lengthy and complicated sales processes.
They provide a transparent and straightforward service that allows homeowners to sell their properties within a matter of days (in some cases), regardless of condition or location.
House Buy Fast also covers all the legal and administrative costs associated with selling a property, making the process as affordable and stress-free as possible for homeowners.
They use a combination of market research, property data, and local expertise to ensure that homeowners receive a fair price for their property.
HouseBuyFast Factsheet
*Data updated and correct as of 09/04/2024
Fact Check
- Number of employees?
- What is their aim to buy time-frame?
- How many sales have they agreed?
- Number Feefo reviews?
- Number of Google reviews?
- When were they incorporated?
- What are their Opening times?
- Which Locations do they buy in?
- Is a house inspection needed?
- What is their website?
HouseBuyFast
- 10 employees
- 3 days, but 3 weeks (typically)
- Thousands
- 811 reviews
- 83 reviews
- Founded in 2008
- Mon-Fri 8am to 8pm, Mon-Sun
- UK
- Not required
- HouseBuyFast Website
What Services Do HouseBuyFast Offer?
House Buy Fast is a UK-based company that offers a range of services to homeowners looking to sell their property quickly. Some of the services they offer include:
- Quick cash sale: House Buy Fast can purchase your property for cash in as little as three days, providing a quick and hassle-free solution for those looking to sell their home fast. Typically, their property purchases are completed in less than three weeks.
- Buy flats with short tenant leases: The company buys apartments with a lease under 80 years for cash.
- Buys property in any condition: Whether you live in a coal mining affected area, have an asbestos or drainage issue, or are trying to sell a home with other problematic issues, House Buy Fast will buy it. They claim they specialise in so-called problematic properties.
- No fees: They don't charge any fees to sell your property to them. This means that you won't have to pay any legal or estate agent fees, making the process more affordable for you.
- Valuation: They provide a free, no-obligation valuation of your property, so you know how much it's worth.
- Guaranteed offer: They guarantee to make you an offer within 24 hours of receiving your request, and once the offer is accepted, they won't back out of the sale.
- Help with legal fees: House Buy Fast can cover your legal fees, making the selling process even easier for you.
- Cash advances: In some cases, the company claims that they may be able to offer cash advances to help sellers obtain their next residence or to cover the cost of moving house.
Is HouseBuyFast Legit?
Overall, House Buy Fast is a reputable and established company that offers a unique and innovative solution for homeowners looking to sell their properties quickly and efficiently.
As founding members of the National Association of Property Buyers (NAPB), the company is committed to fairness, transparency and offering a professional service. This makes them a great choice for anyone looking to sell their property in the UK.
How HouseBuyFast Works
House Buy Fast offers an extremely simple and straightforward process to get your home valued and to kick off the selling process.
- Fill in the enquiry form: You start by filling in a simple enquiry form on their website, providing some basic details about your property.
- Get a valuation: They will provide you with a free, no-obligation valuation of your property, based on the information you provide.
- Receive an offer: Once they have valued your property, they will make you an offer within 24 hours. This offer is guaranteed, and they won't back out of the sale.
- Accept the offer: If you are happy with the offer, you can accept it and move on to the next stage of the process.
- Minimum paperwork and sign contract: You will have some easy paperwork to complete. Once completed, you will be expected to sign a contract (we advise that when working with any cash house buying company, you read the contract carefully and thoroughly before signing).
- Complete the sale: House Buy Fast will handle the primary paperwork and legal formalities, making the selling process as smooth as possible for you. They will cover your legal and all other fees, meaning that there are no hidden costs after the sale price has been agreed.
- Receive your cash: Once everything is complete, House Buy Fast will transfer the cash to your bank account. The whole process can be completed in as little as seven days.
Can You Haggle With HouseBuyFast?
House Buy Fast is a professional home buying company that provides a guaranteed offer for your property.
The offer they make is typically based on 85% of the market value of your property, but they also take into account various factors such as its location, condition, and local property prices.
It may be possible to negotiate the offer made by House Buy Fast, but it's important to note that their initial offer is likely already their best price. So any negotiations or changes to the offer would likely be based on genuine changes or additional information that may affect the value of your property.
That being said, you are not obligated to accept the offer made by the company. Potential sellers have right up to the point of exchanging contracts to change their minds without incurring any fees.
The Pros And Cons Of Working With HouseBuyFast
Like most things in life, there are pros and cons to working with a cash house buying company like HouseBuyFast.
The Pros
- Quick sale: House Buy Fast can complete the sale of your property in three weeks or less, which can be ideal for those who need to sell quickly due to financial or personal circumstances.
- Experience - The company is run by a team of property experts with more than 100 years of combined experience experience.
- No fees: There are no fees charged by House Buy Fast, meaning you won't have to pay for estate agent fees, legal fees or other costs associated with selling a property through traditional channels.
- Simple and straightforward process: House Buy Fast provides a simple and straightforward process for selling your property, with no need for property viewings, negotiations, or lengthy paperwork.
- Professional and transparent: House Buy Fast is a professional and transparent company that provides a fair offer for your property, based on market value and local property prices.
- No questions asked: House Buy Fast purchases properties in pretty much any condition and under any circumstances. So whether you need the cash to pay off debts, for probate, instead of dealing with tenants, due to divorce, or to downsize fast, House Buy Fast can help!
- Good credentials: The company is registered with The Property Ombudsman (TPO) and is a founding member of the National Association of Property Buyers (NAPB).
The Cons
- Lower price: While House Buy Fast provides a fair offer for your property, it may be lower than what you could achieve if you sold your property through traditional channels, such as estate agents.
- Location restrictions: House Buy Fast primarily operates in the UK, which means they may not be able to purchase properties outside of the UK.
- No negotiations: When you sell to a cash buyer, their offer, based on current valuation, location, and condition, will likely be final.
HouseBuyFast Vs. Other UK House Buying Companies
Below, we’ve highlighted some of House Buy Fast's ratings, reviews, and customer testimonials compared to other UK house buyers, such as National Homebuyers, Quick Move Now, or Property Solvers.
Quick Sale Firms
- Takes 6-9 months to find a buyer
- Some firms charge hidden fees
- Won't always buy any type of home
- Can take months if not true cash buyers
- Some firms do not offer complete confidentiality
- Not all quick sale firms offer a cash advance service
HouseBuyFast
- Can buy in as little as 3 days
- No hidden fees
- Buys any property
- Is a true cash buyer
- Offers a private and confidential service
- May offer a cash advance depending on situation
HouseBuyFast Customer Reviews And Testimonials
| Trustpilot Reviews | Google Reviews | Feefo |
|---|---|---|
| 28 reviews | 83 reviews | 811 reviews |
| 4.0 score | 4.7 score | 4.8 stars |
| 1 review 3 star or below | 2 reviews 3 star or below | 9 reviews 3 star of below |
*Reviews are updated and correct as of 09/04/2024
Overall, HouseBuyFast seems to be a reliable and reputable company with a good number of positive reviews on sites like Feefo, Google and TrustPilot.
On Feefo, the company currently has a total of 811 reviews and boasts an average score of 4.8/5
Alternatively, the company has significantly fewer reviews on Google and TrustPilot, yet they maintain good average ratings of 4.7/5 and 4.0/5 respectively.
But what exactly are people saying about their experiences with House Buy Fast? And should you trust this company to buy your property?
I'm a bit worried about dealing with a cash buyer. Is the process complicated?
According to Jessica Becconsall the process of selling with House Buy Fast is extremely easy.
Extremely quick with selling out house and very friendly staff, quick at responses.
Even the solicitors they use were friendly and quick. Highly recommend
Even some of those who, for whatever reason, decided not to work with the company, left pleasant reviews commending the company on their friendly and professional attitude.
Although I didn’t end up selling through HBF (my personal circumstances changed), my interaction with Mitch was excellent. He was professional, polite and always quick to respond. Good communication in any transaction is key and in this case it was faultless
However, we’ve found a few other reviews that don't bode so well for the company.
Yet not everyone was as tolerating of their low offer. The majority of bad reviews on Trustpilot highlight that offers received were too far below market value to be acceptable.
They ask you before leaving review "what went wrong this time and to be honest". well I am being 100% honest with this review. More than they were with me. They may be one of the largest property buyers with there own funds but as I learned they were very economical with the truth, 3 days before signing contracts there agreed date and price the stated by e mail and a phone call that there surveyors report had come back with a lower valuation the valuers had and they would need to lower the price they had offered in writing buy about 20K. They lull you into a false sense of security and at the last minute back you against the wall hoping you have no where else to go and you will just roll over for them. Not a way to do business and gain respect of your customers
That being said, we should mention that House Buy Fast has responded to this review in a friendly and professional manner. They've apparently attempted to find a suitable solution to the customer's complaint, and have had the entire case reviewed by The Property Ombudsman.
Here's what The Property Ombudsman had to say about this customer complaint:
Ultimately House Buy Fast have demonstrated that they acted appropriately and in accordance with best practice… I am satisfied that the (sellers) made an informed decision to sell the property to House Buy Fast … and the timescale between the offer and their acceptance persuades me that they were not pressured in to selling at this price and were aware that they could achieve more money for the property if they sold it via other means.
- The Property Ombudsman on House Buy Fast
How helpful is the staff at House Buy Fast? What are people saying about the customer service at House Buy Fast?
According to Joanne Braddock, they have "amazing customer service!" The staff at House Buy Fast has been very friendly and helpful in helping to assuage her concerns and answer he questions regarding the sale of her home.
Kevin was was very friendly and very knowledgable. Went through everything and asked lots of questions to ensure he was collating all of the details to provide an as much accurate valuation. Put me at ease-listened and has great customer service skills (I know as I used to do) need more people like him
Does House Buy Fast offer fair and transparent pricing? Will they pressure me into selling?
As part of their business model, companies like House Buy Fast must pay less than market value (usually around 85%) on the homes it buys. However, they’re typically willing to buy a property in ANY condition.
According to Mr. Robert Edmond Plaskitt, the company had a great rapport with him and offered him a "great price" on his property!
Very quick to respond, great rapport with Luke and great price on property
And another trusted customer who gave them a 5-star review receive their cash offer directly over the phone, stating that House Buy Fast's service clearly explained the sales process and provided helpful information.
Chris explained the process, provided other helpful information, and made a cash offer over the phone. The offer, valid for 30 days, was sent to me via email. Many thanks.
How seriously does House Buy Fast take their customer service and online reviews?
One of the worst reviews we could find of the company come from a customer who states their experience was "disasterous!"
It was an awful , very stressful experience. I was contacted by several different companies and i was not happy with that ,nor did I agree to that. None of the staff appeared to communicate with each other and would ask me what their team member was up to in the process. Everything was a disaster from start to finish. I would never use them again!
And while this might seem like a terrible thing to hear about a company, we should note that House Buy Fast has responded to this negative review, looked into the case, stating that "everything went smoothly until we could not gain access to the property at the agreed time - the person who answered the door had no idea it was being sold."
Therefore, we can safely say that, despite having some negative reviews, House Buy Fast takes their customer service and online reviews seriously, ensuring that all complaints are promptly looked into to find a suitable solution whenever possible.
Does House Buy Fast have any awards, or have they been featured on prominent websites?
House Buy Fast was awarded the Feefo Platinum Trusted Service Award in 2023, and they've also been featured on a number of prominent websites, including:
- Estateagenttoday
- The Argus
- Ideal Home
- Yahoo News
- The Sun
- Daily Express
- Mirror
- Good Homes
- And more!
HouseBuyFast - Our Verdict
Based on our research and customer reviews, HouseBuyFast appears to be a legitimate company that provides a valuable service for those looking to sell their property quickly and easily.
They have been in business for over a decade and have completed thousands of property purchases.
Their website is well-designed, easy to navigate, and provides a good amount of information about their services, including their valuation process, the benefits of using their service, and the steps involved in selling a property to them.
They also have many positive reviews from customers on various review platforms, which suggests that their service is generally well-received.
It's worth noting that while House Buy Fast may offer a convenient and hassle-free way to sell your property, their offers may be lower than what you could achieve through traditional estate agents. Typically, your offer will only be about 85% of the current market value.
So overall, if you are considering using House Buy Fast to sell your property, it's important to do your own research, read reviews, and carefully consider the pros and cons before making a decision.
HouseBuyFast Factsheet - (Free Download)
You can now access all the key information about HousebuyFast in the Factsheet infographic we have created below.
Simply click on the image or the link that appears after the factsheet, and it will automatically download it to your device!
