Smooth Sale: Comprehensive Review (2024)
SmoothSale is a UK property buying company, "revolutionizing" the way homeowners sell their properties.
With an ethos centred around transparency, flexibility, and customer empowerment, SmoothSale offers a hassle-free, cost-free selling experience.
Based in Leeds and catering to the entire UK, they promise to alleviate the traditional stresses of home selling, providing a fast, reliable service without hidden fees.
But can they really sell as fast as they claim and not charge any additional fees?
Let's dive into the site and find out.
SmoothSale is a UK-based company that buys property, offering homeowners a stress-free, quick sale process.
Launched to provide an alternative to traditional selling methods, SmoothSale guarantees a hassle-free experience with no fees or hidden costs.
Their service includes covering all selling costs, ensuring a smooth transaction. With a strong focus on transparency and customer satisfaction, SmoothSale has rapidly established itself as a trusted name in the property industry, catering to clients across the UK from their Leeds base.
What you'll find in this article
In this article, we've compiled the most comprehensive online review of Smooth Sale.
Below is a listing of all the information in our review, so you can easily navigate the page quickly and pick which section you want to read.
Smooth Sale - Main Details
Smooth Sale is a UK-based property buying company that provides homeowners with a fast and hassle-free way to sell their properties. Here are a few of the main details you should know about the company:
- Smooth Sale was founded on 5th January 2021 (and is a part of PLH CAPITAL LIMITED)
- SmoothSale is a leading UK property buying company, emphasizing quick, fee-free sales.
- They specialize in cash purchases with flexible completion times, tailored to the seller's schedule.
- Properties of any condition are eligible, offering a convenient solution for homeowners.
- Their offers are based on detailed market analysis, ensuring fairness and competitiveness.
- SmoothSale handles all selling costs, providing additional services like legal paperwork assistance.
- Committed to ethical practices, they've built a reputation for trustworthiness and reliability.
- No fees or hidden costs are involved, highlighting their transparent approach.
- Customer reviews affirm SmoothSale's positive impact on the fast property sale market.
The company's experience, reputation, and range of services make them a credible and attractive option for homeowners looking to sell their properties quickly and easily.
Smooth Sale Factsheet
*Data updated and correct as of 11/02/2024
Fact Check
- Number of employees?
- What is their aim to buy time-frame?
- How many sales have they agreed?
- Number TrustPilot reviews?
- Number of Google reviews?
- When were they incorporated?
- What are their Opening times?
- Which Locations do they buy in?
- Is a house inspection needed?
- What is their website?
Smooth Sale
- 1 to 50 employees
- 10-12 days
- 120+
- 143 Trustpilot reviews
- 65 Google reviews
- Founded in 2021
- 24 Hours
- England
- No, they buy any property
- Smooth Sale Website
What Services Do Smooth Sale Offer?
Smooth Sale offers home buying services to UK property owners looking to sell their house fast.
They purchase homes for cash, with guaranteed completion timescales, which can be as fast as ten days if required.
SmoothSale caters to various urgent sale needs, including chain collapses, facing repossession, divorces, overseas moves, or selling problem properties, by offering to buy homes for cash quickly. They specialize in rapid transactions and pledge to handle all fees without hidden costs.
While their website doesn't specify exact offer amounts, homeowners can obtain a free online valuation instantly to gauge their property's worth.
Is Smooth Sale Legit?
Yes, Smooth Sale is a legitimate company even though they have not been around for long
The company are members of NAPB, TPO & ICO.
They also have positive reviews, from external sites like TrustPilot and Google from customers who have used their services, indicating that they are a legitimate, reputable, and trustworthy company to work with.
Overall, Smooth Sale is a legitimate and reliable company that provides homeowners with a fast and hassle-free way to sell their properties.
How Smooth Sale Works
Smooth sale will buy your house in 3 easy steps:
- Enter your property information: The process begins when you reach out to SmoothSale either by phone or through their online form. This step is crucial for gathering detailed information about your property. The more information provided, the more accurately SmoothSale can assess your property and make an initial cash offer.
- Get a free formal offer: Following your property's evaluation, which may include a visit from an independent estate agent for an accurate valuation, SmoothSale presents you with a formal, no-obligation cash offer. This offer is valid for a limited period, giving you time to consider without pressure.
- Choose your completion date: Upon accepting SmoothSale's offer, you'll have the flexibility to discuss and set a convenient completion date. SmoothSale's readiness with funds allows for a quick closure, accommodating sellers who need a fast transaction.
Can You Haggle with Smooth Sale
While it may be possible to negotiate the cash price offered by Smooth Sale, it's important to understand that the company has a set pricing model so they may or may not be willing to negotiate based on your property.
Engaging with SmoothSale about your situation might reveal flexibility with regard to negotiating, however, it's important to hold realistic expectations during any negotiation discussions.
The Pros And Cons Of Working With Smooth Sale
Working with Smooth Sale can have both advantages and disadvantages. Here are some of the pros of working with a quick sale company like them as well as some cons to consider when working with the company:
The Pros
- SmoothSale can purchase your property in as little as seven days post-offer.
- RICS accredited valuers survey each property purchased by SmoothSale.
- Selling your home through SmoothSale incurs no hidden or additional fees.
- SmoothSale offers 24/7 contact for any inquiries or details about your house sale.
The Cons
- The Smooth Sale website doesn’t offer any indication of what percentage of market value they’ll pay for your property.
- While SmoothSale offers a rapid property sale service, some cash buyers in the market may finalize sales in a shorter timeframe than SmoothSale's average of 12 days.
- They were established in 2021 so they are fairly new compared to most companies that buy houses
Smooth Sale Vs. Other UK House Buying Companies
Below, we’ve highlighted some of Smooth Sales ratings, reviews, and customer testimonials compared to other UK house buyers, such as Ask Susan, The Advisory, and Property Solvers.
Quick Sale Firms
- Takes 6-9 months to find a buyer
- Some firms charge hidden fees
- Won't always buy any type of home
- Can take months if not true cash buyers
- Some firms do not offer complete confidentiality
- Not all quick sale firms offer a cash advance service
Smooth Sale
- Customer’s choice
- All fees are covered
- Any house, any condition
- Is a true cash buyer
- Total confidentiality
- N/A
Smooth Sale Customer Reviews And Testimonials
| Trustpilot Reviews | Google Reviews | Feefo |
|---|---|---|
| 143 reviews | 65 reviews | Nonee |
| 4.9 score | 4.9 score | N/A |
*Reviews are updated and correct as of 11/02/2024
Overall, Smooth Sale appears to be a very reliable and well-reviewed property buying company, with very high ratings on both TrustPilot and Google (however, they have a small number of reviews on Google)
In terms of their customer service, Mari had some good things to say about Smooth Sale.
Ben was extremely helpful from the start. Reassured us, answered all of our questions. Explained the process. Nothing was too much trouble. Highly recommend. Many thanks Ben.
- Mari
How are Smooth sales salespeople to work with?
Their sales and management team also appears to be friendly are attentive.
The staff at Smoothsale are very attentive. They are always available to help with any questions I have. Photos taken of the property are excellent with a very good response.
Is Smooth Sale honest and transparent, and do they offer a competitive price?
According to Daryl Edwards the salesperson he dealt with was very knowledgeable
I dealt with Max who was super knowledgeable and able to make everything super clear. Smoothsale was lightning fast to complete and transparent about what they could pay and didn’t negotiate lower after a valuation which aligned with other local valuations I got in advance. Special thanks to Max who had things in hand from start to finish.
However, we should also note that while most of Smooth Sales reviews are positive, some customer experiences were not
For instance, one customer was not happy with the company.
Totally disgusted with this company. If you value your privacy, do not trust them!! They displayed my house number online for all to see (when not a single other listing shows the house number - for obvious reasons!!) and promised not to display internal photos online, just to get me on board, then ignored that and displayed them anyway. Steer clear, do not trust!! If I could've given a zero star rating, I would've. I've already had some unwanted phone calls as a result of them displaying my information online!!
- J Ess
Does Smooth sale have any awards, or have they been featured on prominent websites?
According to the company’s website, we have not been able to find any media mentioned or find them featured on any prominent websites at this moment.
Smooth Sale - Our Final Verdict
Based on their website, customer reviews, and third-party sources, we believe Smooth Sale is a reputable house-buying company.
Their website is very user-friendly, making it easy for potential customers to find any information they’re looking for or to start the selling process by filling out a form to obtain a no-obligation cash offer.
Regarding their top 4 claims on their homepage:
- Guaranteed Cash Sale
- Any Location, Any Condition
- Timescale to suit you
- Completely FREE
In our opinion they seem to live up all 4 claims.
However, although they claim to be able to complete in a timescale to suit the customer, the average of 12 days or sometimes 10 days is not as quick as other property buying companies.
That being said, Smooth Sale are a reliable company if you want to use them to sell your home.
Smooth Sale Now Factsheet - (Free Download)
You can now access all the key information about Smooth Sale in the Factsheet infographic we have created below.
Simply click on the image or the link that appears after the factsheet, and it will automatically download it to your device!
