Smooth Sale: Comprehensive Review (2024)

SmoothSale is a UK property buying company, "revolutionizing" the way homeowners sell their properties.

With an ethos centred around transparency, flexibility, and customer empowerment, SmoothSale offers a hassle-free, cost-free selling experience.

Based in Leeds and catering to the entire UK, they promise to alleviate the traditional stresses of home selling, providing a fast, reliable service without hidden fees. 

But can they really sell as fast as they claim and not charge any additional fees?

Let's dive into the site and find out.

Smooth Sale logo

SmoothSale is a UK-based company that buys property, offering homeowners a stress-free, quick sale process.

Launched to provide an alternative to traditional selling methods, SmoothSale guarantees a hassle-free experience with no fees or hidden costs.

Their service includes covering all selling costs, ensuring a smooth transaction. With a strong focus on transparency and customer satisfaction, SmoothSale has rapidly established itself as a trusted name in the property industry, catering to clients across the UK from their Leeds base.


What you'll find in this article

In this article, we've compiled the most comprehensive online review of Smooth Sale. 

Below is a listing of all the information in our review, so you can easily navigate the page quickly and pick which section you want to read.

  1. Smooth Sale: Main Details
  2. How Smooth Sale Works
  3. What are the Pros & Cons of Using Smooth Sale?
  4. Smooth Sale vs Other Quick Sale Companies
  5. Smooth sale Reviews
  6. Our Verdict
  7. FAQ

Smooth Sale - Main Details

Smooth Sale is a UK-based property buying company that provides homeowners with a fast and hassle-free way to sell their properties. Here are a few of the main details you should know about the company:

  • Smooth Sale was founded on 5th January 2021 (and is a part of PLH CAPITAL LIMITED)
  • SmoothSale is a leading UK property buying company, emphasizing quick, fee-free sales.
  • They specialize in cash purchases with flexible completion times, tailored to the seller's schedule.
  • Properties of any condition are eligible, offering a convenient solution for homeowners.
  • Their offers are based on detailed market analysis, ensuring fairness and competitiveness.
  • SmoothSale handles all selling costs, providing additional services like legal paperwork assistance.
  • Committed to ethical practices, they've built a reputation for trustworthiness and reliability.
  • No fees or hidden costs are involved, highlighting their transparent approach.
  • Customer reviews affirm SmoothSale's positive impact on the fast property sale market.

The company's experience, reputation, and range of services make them a credible and attractive option for homeowners looking to sell their properties quickly and easily.


Smooth Sale Factsheet

 *Data updated and correct as of 11/02/2024


What Services Do Smooth Sale Offer?

Smooth Sale offers home buying services to UK property owners looking to sell their house fast.

They purchase homes for cash, with guaranteed completion timescales, which can be as fast as ten days if required. 

SmoothSale caters to various urgent sale needs, including chain collapses, facing repossession, divorces, overseas moves, or selling problem properties, by offering to buy homes for cash quickly. They specialize in rapid transactions and pledge to handle all fees without hidden costs.

While their website doesn't specify exact offer amounts, homeowners can obtain a free online valuation instantly to gauge their property's worth.

Is Smooth Sale Legit?

Yes, Smooth Sale is a legitimate company even though they have not been around for long

The company are members of NAPB, TPO & ICO.

They also have positive reviews, from external sites like TrustPilot and Google from customers who have used their services, indicating that they are a legitimate, reputable, and trustworthy company to work with. 

Overall, Smooth Sale is a legitimate and reliable company that provides homeowners with a fast and hassle-free way to sell their properties.


How Smooth Sale Works

Smooth sale will buy your house in 3 easy steps: 

  1. Enter your property information: The process begins when you reach out to SmoothSale either by phone or through their online form. This step is crucial for gathering detailed information about your property. The more information provided, the more accurately SmoothSale can assess your property and make an initial cash offer.
  2. Get a free formal offer: Following your property's evaluation, which may include a visit from an independent estate agent for an accurate valuation, SmoothSale presents you with a formal, no-obligation cash offer. This offer is valid for a limited period, giving you time to consider without pressure.
  3. Choose your completion date: Upon accepting SmoothSale's offer, you'll have the flexibility to discuss and set a convenient completion date. SmoothSale's readiness with funds allows for a quick closure, accommodating sellers who need a fast transaction.

Can You Haggle with Smooth Sale

While it may be possible to negotiate the cash price offered by Smooth Sale, it's important to understand that the company has a set pricing model so they may or may not be willing to negotiate based on your property.

Engaging with SmoothSale about your situation might reveal flexibility with regard to negotiating, however, it's important to hold realistic expectations during any negotiation discussions.

The Pros And Cons Of Working With Smooth Sale

Working with Smooth Sale can have both advantages and disadvantages. Here are some of the pros of working with a quick sale company like them as well as some cons to consider when working with the company:

The Pros

  • SmoothSale can purchase your property in as little as seven days post-offer.
  • RICS accredited valuers survey each property purchased by SmoothSale.
  • Selling your home through SmoothSale incurs no hidden or additional fees.
  • SmoothSale offers 24/7 contact for any inquiries or details about your house sale.

The Cons

  •  The Smooth Sale website doesn’t offer any indication of what percentage of market value they’ll pay for your property.
  • While SmoothSale offers a rapid property sale service, some cash buyers in the market may finalize sales in a shorter timeframe than SmoothSale's average of 12 days.
  • They were established in 2021 so they are fairly new compared to most companies that buy houses



Smooth Sale Vs. Other UK House Buying Companies

Below, we’ve highlighted some of Smooth Sales ratings, reviews, and customer testimonials compared to other UK house buyers, such as Ask Susan, The Advisory, and Property Solvers.


Smooth Sale Customer Reviews And Testimonials

Trustpilot Reviews Google Reviews Feefo
143 reviews 65 reviews Nonee
4.9 score 4.9 score N/A

*Reviews are updated and correct as of 11/02/2024

Overall, Smooth Sale appears to be a very reliable and well-reviewed property buying company, with very high ratings on both TrustPilot and Google (however, they have a small number of reviews on Google)

In terms of their customer service, Mari had some good things to say about Smooth Sale.

Ben was extremely helpful from the start. Reassured us, answered all of our questions. Explained the process. Nothing was too much trouble. Highly recommend. Many thanks Ben.

Mari on Smooth Sale

 - Mari

How are Smooth sales salespeople to work with?

Their sales and management team also appears to be friendly are attentive.

The staff at Smoothsale are very attentive. They are always available to help with any questions I have. Photos taken of the property are excellent with a very good response.

Joy Evans on Smooth sale

- Joy Evans

Is Smooth Sale honest and transparent, and do they offer a competitive price?

According to Daryl Edwards the salesperson he dealt with was very knowledgeable

I dealt with Max who was super knowledgeable and able to make everything super clear. Smoothsale was lightning fast to complete and transparent about what they could pay and didn’t negotiate lower after a valuation which aligned with other local valuations I got in advance. Special thanks to Max who had things in hand from start to finish.

Daryl Edwards on Smooth Sale

- Daryl Edwards 

However, we should also note that while most of Smooth Sales reviews are positive, some customer experiences were not

For instance, one customer was not happy with the company.

Totally disgusted with this company. If you value your privacy, do not trust them!! They displayed my house number online for all to see (when not a single other listing shows the house number - for obvious reasons!!) and promised not to display internal photos online, just to get me on board, then ignored that and displayed them anyway. Steer clear, do not trust!! If I could've given a zero star rating, I would've. I've already had some unwanted phone calls as a result of them displaying my information online!!

J Ess on Smooth Sale

- J Ess 

Does Smooth sale have any awards, or have they been featured on prominent websites?

According to the company’s website, we have not been able to find any media mentioned or find them featured on any prominent websites at this moment.

Smooth Sale - Our Final Verdict

Based on their website, customer reviews, and third-party sources, we believe Smooth Sale is a reputable house-buying company. 

Their website is very user-friendly, making it easy for potential customers to find any information they’re looking for or to start the selling process by filling out a form to obtain a no-obligation cash offer. 

Regarding their top 4 claims on their homepage:

  • Guaranteed Cash Sale
  • Any Location, Any Condition
  • Timescale to suit you
  • Completely FREE

In our opinion they seem to live up all 4 claims.

However, although they claim to be able to complete in a timescale to suit the customer, the average of 12 days or sometimes 10 days is not as quick as other property buying companies.

That being said, Smooth Sale are a reliable company if you want to use them to sell your home.

Smooth Sale Now Factsheet - (Free Download)

You can now access all the key information about Smooth Sale in the Factsheet infographic we have created below.

Simply click on the image or the link that appears after the factsheet, and it will automatically download it to your device!

Smooth Sale House buying company Factsheet 2024

Click here to download the Smooth Sales Factsheet

Frequently Asked Questions (FAQ)

1Are Smooth Sale any good?
Yes, Smooth Sale has a good reputation in the UK property market and has received positive reviews from on websites such as TrustPilot from multiple customers.
2How long does it take Smooth Sale to buy a house?
The exact time it takes Smooth sale to buy a house can vary depending on several factors, including the property's location, condition, and legal status. However, their average time is about 12 days which they can reduce further to 10 days if needed and conditions allow.
3Does Smooth Sale charge additional fees for using its service?
Smooth Sale does not charge any additional fees or commissions for using its service.
4How much will Smooth Sale pay for my property?
Typically, the company offers up to 85% of market value for the properties it purchases. But the exact amount that Smooth sale will pay for your property will vary depending on multiple factors such as property type, location, condition and more.
5Which areas of the UK do Smooth Sale operate in?
Smooth sale operates across England.
6Are Smooth Sale true cash buyers or do they operate as a middle man?
Yes Smooth Sale are true cash buyers and have purchased over 120 properties since they were founded.
7Are Smooth Sale members of the NAPB & NAEA?
Smooth Sale is a member of the National Association of Property Buyers (NAPB), which is a professional body that represents property buying companies in the UK. However, Smooth sale is not a member of the National Association of Estate Agents (NAEA).
8Are Smooth Sale registered to the Property Ombudsman?
Yes, Smooth Sale is registered with The Property Ombudsman (TPO), which is an independent organization that provides impartial and independent dispute resolution services for consumers and property professionals in the UK.

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