Bettermove Comprehensive Review (Pros & Cons in 2026)
Updated: March 2026
60 Second Verdict:
Bettermove is a company that provides UK-based homeowners with two essential services. They’ll either help find you a pre-approved buyer, or they’ll use their own funds to buy your property directly.
They claim to be “the better way to sell your property,” boast a 98% recommendation rating on Reviews.io, and a 4.7-star rating on Trustpilot. But are they really as reliable as they seem?
Regulated through the NAPB and TPO
Buys properties for cash or finds a buyer through a pre-approved network
Helps homeowners sell in as little as 7 days
Provides sellers with a dedicated property expert throughout the process
Requires sellers to agree to an exclusive 30-day contract before proceeding
Suggests it can achieve 90% market value
Website features a convenient cost comparison tool (estate agent vs Bettermove)
Bettermove Factsheet
| Fact Check | Bettermove |
|---|---|
| Number of employees? | 20 employees |
| What is their aim to buy time frame? | As little as 7 days |
| How many sales have they agreed? | 100+ properties |
| Number of TrustPilot reviews? | 1,995 TrustPilot reviews |
| Number of Google reviews? | N/A |
| When were they incorporated? | Entered new phase in 2019 |
| What are their opening times? | N/A |
| Which locations do they buy in? | England |
| Is a house inspection needed? | No |
| Do they cover legal fees? | Yes |
| Do they have cash on hand? | Yes, they claim to have funds available |
| What is Bettermove's website? | Bettermove Website |
*Data updated and correct as of March 2026
Bettermove: Key Details
Bettermove is a Leeds-based Company that buys houses that has been in operation since 2019. They claim to be a customer-first house buyer, who either helps homeowners find a pre-approved buyer or buys homes directly from sellers.
The company claims that this two-pronged approach may help sellers get a better price for their property. However, what makes them stand out from their competitors is that they are members of the National Association of Property Buyers (NAPB) and are regulated by The Property Ombudsman (TPO).
Bettermove claims it focuses on speed, value, and convenience. To that end, they claim they’ll sell properties within 30 days, and can sometimes expedite sales in as little as 7 days.
Bettermove Reviews
| TrustPilot Reviews | Google Reviews | Review.io |
|---|---|---|
| 1,995 reviews | N/A | 64 reviews |
| 4.7 score | N/A | 4.9 score |
*Reviews are updated and correct as of March 2026
One thing that may be a bit of a red flag for homeowners is that Bettermove does not appear to have any listings or reviews available on Google. However, they have nearly 2,000 reviews on Trustpilot with an average rating of 4.7 and many more positive testimonials on Reviews.io, where they currently sport an average rating of 4.9.
Based on some of the brand’s most recent Trustpilot reviews, it appears customers laud the business for being friendly, professional, efficient and polite.
To get things starter, here’s a stunning 5-star review from Ilona:
I had an amazing experience with my agent. She was incredibly responsive, arranged a viewing very quickly, and kept in touch with the landlord on my behalf. The communication was seamless, and she made the whole process so easy. I would highly recommend her to anyone!
And here’s another 5-star review from Janine:
When making an inquiry, the response from the agent was friendly and efficient. We were able to secure a viewing promptly.
How quickly can you sell with Bettermove?
Well, one review from James says:
Hi this is genuine review, I have seen the property in the morning, evening I put offer in 30 mins I got a call from better move they said your offer got accepted wow I feel very happy. I am a first time buyer I trust better move thank you thank you very much. Rory you are the top man thank you very much see you soon...
Here’s another 5-star review from Miss Karie Elliot to support the business’s speedy service.
Fast prompt service. Easy booking process sorted it out for me straight away
And finally, we found yet another 5-star review that commends Bettermove for its prompt service.
Very fast and efficient service from Bettermove acting as the the sales agents for my new property. I had initial contact with one member of the sales iiteam who answered all Initial questions clearly and quickly and helped me to set up a "holding deposit" which meant once we had an agreed sales price from the vender, it locked in the sale to me for at least a 3 month period. Fully refundandable. Once we were into the actual sales process I was efficiently passed onto a member of the sales Progression team, Julia. It was her role to keep nudging myself, the vendor and their solicitors along to push correct completion as fast as possible.
What is it like working with the team at Bettermove?
We’ve found dozens of reviews from customers who have enjoyed their experience with Bettermove.
Matthew was a great help with the arrangement of a viewing and all queries we had. Very friendly and professional. Quality service.
We both viewed a property with a better move that was very helpful and understood to show us round the house. A great host I recommend this estate agent to anyone the best.
The customer service I did speak was polite, clear instructions and informed to understand. I can not ask any better than that. Excellent communication.
That being said, there are many reviews that praise the company and the staff for their friendly and professional communication. However, it can often be more telling to read about the bad things people have had to say about dealing with Bettermove.
Here are some of the lowest-rated reviews on Trustpilot:
These people are sharks and time wasters. I was in the market to sell my apartment. The real apartment valuation is around £210k […] Same day, they did come back with an offer. However the offer was £86k, which is 59% lower than the market price.
Absolute waste of time company. Can't take no for an answer. Insult your property with a low price. Keep on texting and sending emails. Keep clear
Might work for some but wasted my time. Was offered a price, signed agreement and then had a call same day to say there was mistake that the offer is now £8k less than originally quoted despite having this in writing.
While there are many other low-rated reviews on Trustpilot and Reviews.io, they really do represent the minority of customer opinion. In fact, less than 10% of reviews on Trustpilot are 2-stars or below, and approximately 90% of reviews are 4 and 5-star ratings.
Is Bettermove Legitimate?
Based on our research, and the fact that Bettermove is affiliated with the NAPB and The Property Ombudsman, we feel they are a legitimate business. Their website is well-made and professional, it acts as a comprehensive resource for sellers, and with more than 2,000 customer reviews available online, it’s easy for customers to learn about the business before contacting them or accepting any sort of cash offers.
Has Bettermove Won Any Awards?
Based on our research, it does not appear that Bettermove has won any awards. However, they have been featured on many notable media outlets, including PrimeLocation, OnTheMarket, Zoopla, and rightmove. Meanwhile, they boast good rating on both Trustpilot and Reviews.io, and continue to help homeowners all across the UK.
What Services Does Bettermove Offer?
Bettermove gives sellers two distinct ways to sell, aiming to balance speed with price:
- Cash Purchases – Bettermove buys homes directly using its own funds, with sales usually completed within 7 to 30 days.
- Buyer Matching – Sellers can access Bettermove’s database of pre-approved buyers. Their property is also listed on all major portals, including Rightmove, to help secure a better price.
- Quick Completions – Both options typically complete within 30 days, though cash sales may go through even faster.
How Much Below Market Value Does Bettermove Offer?
Bettermove doesn’t disclose the average percentage of market value they achieve on the sale of properties. But their site includes an interactive tool that suggests sellers can get 90% of the market value for their property.
Homeowners can use the tool to toggle the valuation of their homes and compare how much they could get based on selling with a traditional estate agent, or by selling with Bettermove.
However, this type of tool can be misleading for homeowners. After all, quick sale property companies make their money by purchasing at a discount. And with that in mind, it’s more likely that Bettermove will offer anywhere 75-85% of market value.
Here's some advice from our property expert, Paul:
"'Most quick-sale companies, including Bettermove, operate within the 75-85% range of market value.
This discount reflects the speed and convenience offered, as well as potential refurbishment costs. I advise sellers to consider whether the trade-off for speed is worth it based on their financial goals and timeline.”
How Does Bettermove Work?
Selling through Bettermove is designed to be fast and stress-free:
-
Get in Touch – Call, email, send a message, or fill out the form on their website. It only takes a minute to start.
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Initial Contact – A team member will reach out to learn more about your property and situation.
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Receive an Offer – You’ll get an offer to buy or sell to their network of pre-approved buyers—usually within 24 hours.
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Choose Your Timescale – Bettermove works to your schedule, helping reduce the stress of moving or selling.
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Get Paid – Once the sale is complete, the money is transferred directly to you.
What are the Pros & Cons of Using Bettermove?
As with any type of company, there are both advantages and disadvantages to working with Bettermove.
Here are some potential pros and cons of working with the company:
Pros of using Bettermove:
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Fast Sales – Like all genuine cash house buyers, Bettermove helps sellers complete their sale quickly.
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Better Prices – Sellers can use Bettermove’s database of pre-approved buyers to potentially achieve a higher offer.
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Strong Reputation – The company has over 2,000 reviews, with a 4.7 rating on Trustpilot and 4.9 on Review.io out of a total of 64 reviews.
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No Fees – There are no legal fees or hidden charges for sellers.
Cons of using Bettermove:
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30-Day Contract – Sellers must agree to an exclusive 30-day contract before proceeding.
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Slower Timeline – While Bettermove aims to complete sales within 30 days, some quick-sale companies offer completion in as little as seven.
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No Guaranteed Sale – Using Bettermove’s buyer network doesn’t always result in a sale, and delays can affect sellers hoping for a fast move.
Bettermove vs Other Quick Sale Companies
Below, we’ve highlighted some of the key differences, such as average sale time, hidden fees and more, compared to other UK house buyers, such as Open Property Group, Quickmovenow, Home House Buyers, HouseBuyFast or We Buy Now
Quick Sale Firms
- Takes 6-9 months to find a buyer
- Some firms charge hidden fees
- Won't always buy any type of home
- Can take months if not true cash buyers
- Some firms do not offer complete confidentiality
- Not all quick sale firms offer a cash advance service
Bettermove
- Receive a cash offer in 24 hours
- Cover all fees
- Helps sell any home
- Can complete in 30 days or less if opting for cash sale
- Full confidentiality & privacy
- Bettermove does not offer a cash advance service
When comparing companies, homeowners should assess additional factors like legal fee coverage, flexibility in negotiations, and transparency in valuations, which can vary significantly between providers.
More advice from our Property Expert Paul:
"When selling with Bettermove or any quick-sale company, I recommend verifying their regulatory status and financial proof upfront. I advise requesting their latest proof of funds statement and checking their current NAPB membership.
This way, you can be sure you're working with a legitimate buyer who can complete the sale within the promised timeframe."
Bettermove - Our Verdict
The company specialises in quick, convenient property sales, giving clients two options: access to its network of pre-vetted buyers or a direct cash sale by Bettermove—both of which are typically completed within 7 to 30 days.
The company claims that by having pre-approved buyers ready, choosing this option may secure a higher price, as Bettermove also lists properties on major platforms like Rightmove.
On top of that, the company currently boasts more than 2,000 reviews on Trustpilot and Reviews.io, where we’ve read countless reviews from happy customers.
Taking all of the above into account, we consider Bettermove a reputable and reliable cash house buyer.
Unlike some of the other quick sale companies we’ve reviewed in the past, Bettermove is affiliated with The Property Ombudsman and the NAPB. These regulatory bodies ensure that Bettermove adheres to safe and fair practices, and that all disputes have a formal path to resolution.
It’s still important to do your own research, but based on customer reviews and our own research, we feel Bettermove is definitely one of the better quick house sale companies on the UK market.
*This article is a comparative analysis review based on publicly available data, customer reviews, and personal research. We are not affiliated with Bettermove or any other house buying company mentioned. The information provided is intended for informational purposes only and should not be taken as financial or professional advice. We encourage readers to do their own research before making any decisions.
Bettermove Factsheet - (Free Download)
You can now access all the key information about Bettermove in the Factsheet infographic we have created below.
Simply click on the image or the link that appears after the factsheet, and it will automatically download it to your device!
| House buying company | Trustpilot score | Google score | Feefo score |
|---|---|---|---|
| Quickmovenow | 4.2 | 4.3 | No reviews |
| Good Move | 4.8 | 4.7 | No reviews |
| Property Solvers | 4.7 | 4.9 | No reviews |
| National Homebuyers | 4.0 | 4.0 | No reviews |
| Open Property Group | 4.3 | 3.8 | 4.9 |
| British Home Buyers | 4.7 | 4.8 | No reviews |
| Ready Steady Sell | 3.8 | 4.7 | No reviews |
| We Buy Now | No reviews | No reviews | No reviews |
| SpringMove | 4.7 | No reviews | No reviews |
| The Advisory | 2.6 | 5.0 | No reviews |
| Ask Susan | 3.2 | No reviews | No reviews |
| Property Cash Buyers | 1.2 | No reviews | No reviews |
| We Buy Any Home | 4.3 | 4.3 | No reviews |
| Home House Buyers | 4.8 | 4.9 | No reviews |
| Smooth Sale | 4.8 | 4.7 | No reviews |
| Express Offers | 4.2 | 1.0 | No reviews |
| Upstix | 3.9 | 3.2 | No reviews |
| Sold | 4.4 | 3.5 | No reviews |
| House Buyer Bureau | 4.4 | 4.5 | No reviews |
| HouseBuyFast | 4.7 | 4.7 | 4.8 |
| Bettermove | 4.7 | No reviews | 4.9 |
| Sell House Fast | 4.8 | 5.0 | No reviews | Swift Property Buyer | 4.3 | No reviews |
No reviews |
Property Buyers Today | No reviews | 5.0 |
No reviews |
Browse our comprehensive reviews and expert insights to find the best company for your situation.
*Note: Review data is usually less than 12 months old, please click and read the individual reviews above for up to date details on each website.
