UPSTIX Comprehensive Review (Pros & Cons in 2025)
Updated: March 2025
60 Second Verdict:
UPSTIX claim you’ll get 85%+ of your property's value upfront and a bonus payment if your home sells for more than expected. But how true is this?
Registered with The Property Ombudsman and the National Association of Property Buyers
Uses online technology and algorithms to value properties
Promises to share any excess profits from the sale of your home as a bonus
Does not cover conveyancing fees
Offers between 75% to 85% of the market value
UPSTIX Factsheet
| Fact Check | Upstix |
|---|---|
| Number of employees? | 8 employees |
| What is their aim to buy time frame? | 7-28 days |
| How many sales have they agreed? | Their website claims they have bought 4,000 properties |
| Number of TrustPilot reviews? | 164 Trustpilot Reviews |
| Number of Google reviews? | 9 Google Reviews |
| When were they incorporated? | 4 February 2021 |
| What are their Opening times? | Weekdays 9:00 am to 5:00 pm |
| Which locations do they buy in? | UK |
| Is a house inspection needed? | It is not required |
| Do they cover legal fees? | They do not cover solicitor or conveyancer fees. |
| Do they have cash on hand? | Yes but the exact amount is not disclosed |
| What is Upstix's website? | Upstix Website |
*Data updated and correct as of March 2025
UPSTIX: Key Details
Upstix is a London-based cash home-buying company founded in 2021 by Gile McKay and Robin Paterson. It aims to make selling homes “quick, certain, and transparent” using institutionally-backed funds, not third-party investors. Sellers receive an instant cash offer and can complete the sale within seven days.
Unlike many competitors, Upstix uses iBuyer technology for faster, data-driven valuations. However, it doesn’t cover legal fees—you’ll need to hire your own solicitor, though they provide recommendations.
A standout feature is their “second payment” option: if Upstix sells your home for more than expected, you get a share of the surplus as a bonus.
UPSTIX Reviews
| Trustpilot Reviews | Google Reviews | allAgents |
|---|---|---|
| 164 reviews | 9 reviews | 7 reviews |
| 4.1 score | 3.3 score | 4.7 score |
*Reviews are updated and correct as of 06/03/2025
UPSTIX has few public reviews, but most are positive. On Trustpilot, 69% of reviews are five stars, praising their communication, transparency, and customer support.
For instance, in March 2025, Andrew wrote:
“I've just sold my flat through Upstix and the whole experience was Great. Glenn made it so easy.
I would recommend Upstix to anybody who is looking to rent or sell there property.
Many Thanks"
Exceptional service tailored to meet each individual’s needs
Jordan stated:
"Personally, I can only say positive things about UPSTIX. We have been working with this company for some time, and the service we have received has been exceptional. I have personally dealt with Josh Shaw and Simon Barton, both of whom are always responsive and willing to go the extra mile. Nothing is ever too much trouble, and we always receive a prompt reply. We would highly recommend UPSTIX. They provide a tailored service to meet each individual’s needs."
Great communication throughout
Lina Osman also praised the company for experiencing a sale that went smoothly and stress-free.
“Great communication throughout. Kris has been extremely helpful, knowledgeable and professional. Clear and no hidden surprises. Sale went smoothly and stress-free.”
However, as with all silver linings, there’s usually a dark cloud somewhere and unfortunately not everyone had positive things to write about this newcomer to the industry.
For example, Cameron Herd stated:
“Tried to use UPSTIXs twice within the last year for two different properties. Both times after speaking to them on the phone, they have never got back to me.The first time they happily took all the details, said they’d call me back later that day. Never got back to me. I tried calling but they never answered the phone or got back to me when emailing etc.
The second time most recently (within the last week) they took all of the details, said they’d hear back from their underwriters later that day. A week on, nothing. Not even a courtesy email or text to say they aren’t interested.
Time wasters.”
In addition, another customer was disappointed with their offer:
“Offensive offer. Offered nearly half of what the property was worth. Avoid.”
So as we can see there's some bad, but a lot of good to say about selling with Upstix.
Is UPSTIX Legitimate?
UPSTIX has the following attributes:
- Many good reviews on different 3rd party review websites
- Transparent about their team members
- Are regulated by multiple bodies
We consider UPSTIX to be a reputable house buying company.
Has UPSTIX Won Any Awards?
UPSTIX has not won any awards, however, according to their website, they claim to have been featured on the following websites:
- The Time
- City AM
- Property Week
- The Telegraph
- The Sunday Times
What Services Does UPSTIX Offer?
The main services offered by UPSTIX are instant cash offers, 100% cash purchases, chain-free sales, and the purchase of tenanted properties:
- iBuyer instant cash offer — UPSTIX uses advanced technology and algorithms to provide sellers with a quick, fair, and competitive cash offer for their homes.
- 100% cash buyer — With UPSTIX's Smart Sale service, clients receive a guaranteed cash offer upfront. If the house sells for more than the initial estimate, the seller gets a share of the extra profit.
- Chain-break service — If your sale falls through due to a broken chain, UPSTIX will step in and buy your home at around 85-90% of its market value, negotiating with your estate agency and others involved.
- Sale of tenanted properties — UPSTIX guarantees a sale for tenanted properties without needing to end the tenancy. They typically offer about 15% below market value and can close the deal in as little as 7 days.
How Much Below Market Value Does UPSTIX Offer?
UPSTIX’s website states they will pay 75-85% of the property's market value. However, the actual offer can vary depending on factors such as property location, condition, and the overall state of the market.
Here's some advice from our property expert Paul:
"'Most quick-sale companies, including UPSTIX, operate within the 75-85% range of market value.
This discount reflects the speed and convenience offered, as well as potential refurbishment costs. I advise sellers to consider whether the trade-off for speed is worth it based on their financial goals and timeline.”
How Does UPSTIX Work?
When you sell a house to UPSTIX, the overall process is similar to that of most quick sale property companies.
Here's how it works:
- Fill out an online form or call UPSTIX to share details about your property. You’ll receive an offer in principle within 24 hours.
- An RICS-qualified surveyor will independently assess and value your property. This may result in your initial offer being refined.
- UPSTIX handles the paperwork and finalises the sale though you will have to cover the conveyancing fees. Cash will be transferred to your account on the day of your choice.
- If UPSTIX sells your property later for more than its valuation, they’ll also share part of that profit with you.
What are the Pros & Cons of Using UPSTIX?
Like all cash house buyers, UPSTIX has its pros and cons. Here’s a quick look at what they offer:
Pros of using UPSTIX:
- Instant Cash Offer: Fill out their enquiry form, and you’ll receive a no-obligation cash offer within 24 hours, thanks to their iBuyer AI tech, which considers local markets, location, condition, and size.
- Fast Sales: UPSTIX aims to complete sales within seven days, using its own funds rather than relying on third-party investors.
- Competitive Offers: They claim to offer 85-90% of market value—higher than many competitors.
- Legitimacy & Transparency: Registered with The Property Ombudsman (TPO), the Information Commissioner’s Office (ICO), and the National Association of Property Buyers (NAPB).
- Buys Any Property: Will consider houses in any condition, including buy-to-let properties with sitting tenants.
Cons of using UPSTIX:
- Valuation Tech Limitations: Their AI-driven valuation still requires verification by estate agents and RICS surveyors, making the process similar to other cash buyers.
- Solicitor Fees: Unlike many competitors, UPSTIX does not cover the cost of your solicitor.
- Limited Reviews: With few online reviews, there’s little social proof of their reliability and customer experience.
- New to the Industry: Having been in business for just three years, UPSTIX lacks the long track record of more established firms.
UPSTIX vs Other Quick Sale Companies
Below, we’ve highlighted some of the key differences, such as average sale time, hidden fees and more, compared to other UK house buyers, such as HouseBuyFast, National Homebuyers, We Buy Now, We Buy any Home, and Smooth Sale.
Quick Sale Firms
- Takes 6-9 months to find a buyer
- Some firms charge hidden fees
- Won't always buy any type of home
- Can take months if not true cash buyers
- Some firms do not offer complete confidentiality
- Not all quick sale firms offer a cash advance service
UPSTIX
- 7 days but typically longer
- You pay for your own solicitor
- Buys any property
- Is a true cash buyer
- Offers a discreet service
- N/A
In our expert opinion, UPSTIX sets itself apart with its strong regulatory framework and reputation.
However, when comparing companies, homeowners should assess additional factors like legal fee coverage, flexibility in negotiations, and transparency in valuations, which can vary significantly between providers.
More advice from our Property Expert Paul:
"When selling with UPSTIX or any quick-sale company, I recommend verifying their regulatory status and financial proof upfront. I advise requesting their latest proof of funds statement and checking their current NAPB membership.
This way, you can be sure you're working with a legitimate buyer who can complete the sale within the promised timeframe."
UPSTIX - Our Verdict
UPSTIX is a legitimate property buyer with quick-sale funds and NAPB membership, but its long-term stability is uncertain, given its short time in business.
Its key selling points are fast tech-driven cash offers and a potential "bonus" if your property sells for more than expected. However, beyond these features, it operates much like other cash buyers.
While UPSTIX claims to offer around 15% below market value, reviews are mixed—some praise the service, while others report poor communication and concerns over transparency.
As always, research thoroughly and choose a company that best fits your needs.
UPSTIX Factsheet - (Free Download)
You can now access all the key information about Upstix in the Factsheet infographic we have created below.
Simply click on the image or the link that appears after the factsheet, and it will automatically download it to your device!
| House buying company | Trustpilot score | Google score | Feefo score |
|---|---|---|---|
| Housebuyers4u | 4.8 | 4.7 | 4.7 |
| HouseBuyFast | 4.0 | 4.7 | 4.8 |
| Quickmovenow | 4.3 | 4.4 | 4.9 |
| Goodmove | 4.9 | 4.8 | No reviews |
| Property Solvers | 4.7 | 4.8 | No reviews |
| National Homebuyers | 4.5 | 4.1 | No reviews |
| Open Property Group | 4.7 | 4.3 | 4.9 |
| We Buy Any House | 4.4 | No reviews | No reviews |
| British Home Buyers | 4.9 | 4.9 | No reviews |
| Ready Steady Sell | 3.7 | No reviews | No reviews |
| We Buy Now | 4.4 | 4.1 | No reviews |
| SpringMove | 4.5 | No reviews | No reviews |
| TheAdvisory | No reviews | 5.0 | No reviews |
| Ask Susan | No reviews | 2.3 | No reviews |
| Property Cash Buyers | 1.3 | No reviews | No reviews |
| We Buy any Home | 4.0 | 3.9 | No reviews |
| Home House Buyers | 4.9 | 4.9 | No reviews |
| Smooth Sale | 4.9 | 4.9 | No reviews |
| Express Offers | 4.1 | No reviews | No reviews |
Browse our comprehensive reviews and expert insights to find the best company for your situation.
*Note: Review data is usually less than 12 months old, please click and read the individual reviews above for up to date details on each website.
