Open Property Group Comprehensive Review (Pros & Cons in 2025)
Updated: February 2025
60 Second Verdict:
Open Property Group is an 11-year-old family-run business with a big promise. On their homepage, they claim that they’ll buy any type of property fast regardless of the condition. But is that always the case?
Members of NAPB, TPO, and registered with ICO
1,500+ properties bought, with completion promised in 7 days or less
Buy any type of home whether vacant, owner-occupied or rented on any terms
Only a limited number of reviews, though these are still relatively positive—4.6 on Trustpilot (140 reviews) and 4.9 on Feefo (79 reviews)
Average cash offer is 75-85% of the market value
Open Property Group Factsheet
| Fact Check | Open Property Group |
|---|---|
| Number of employees? | 17 employees |
| What is their aim to buy time frame? | 7 days |
| How many sales have they agreed? | 1500+ |
| Number of TrustPilot reviews? | 140 TrustPilot reviews |
| Number of Google reviews? | 32 Google reviews |
| When were they incorporated? | 17 May 2016 |
| What are their Opening times? | 9 AM – 8 PM (Mon – Sun) |
| Which locations do they buy in? | England and Wales |
| Is a house inspection needed? | No |
| Do they cover legal fees? | Yes |
| Do they have cash on hand? | Yes, but the specific amount is not disclosed. |
| What is Open Property Group's website? | https://www.openpropertygroup.com/ |
*Data updated and correct as of February 2025
Open Property Group: Key Details
Founded in 2014, Open Property Group is a family-owned business specialising in fast property sales. Based in Buckinghamshire, they operate throughout England and Wales and, to date, have completed over 1,500 sales. The company makes instant, no-obligation cash offers and aims to sell your home within seven days, achieving at least 75-80% of your property’s market value.
We can say that Open Property appears to be a trustworthy and transparent company, with details of their team easily found on their website. They are also Members of the National Association of Property Buyers (NAPB) and The Property Ombudsman (TPO) and are registered with the Information Commissioner's Office (ICO).
Open Property Group Reviews
| Trustpilot Reviews | Google Reviews | Feefo |
|---|---|---|
| 140 reviews | 32 reviews | 72 reviews |
| 4.6 score | 4.0 score | 4.9 stars |
*Reviews are updated and correct as of 05/03/2025
Open Property Group have been reviewed positively across several of the most popular review sites including Trustpilot, Feefo and Google.
However, while the reviews are primarily positive, there isn't a huge amount when you consider that the company has been in business for 10+ years.
Open Property Group claim they offer a simple, fast and hassle-free service. But is that true?
Many of those who reviewed the company, comment on the smooth and easy process, and the high level of support from the team. For example, in an October 2024 review,
John M stated:
A quick sale with minimum fuss. Regular feedback on the progress of the sale.
Elaine Iqbal had a similar experience, writing:
All our thanks to Jason, Charlie, Nina and the team at Open Property for getting our sale over the line! After some time since deciding to change our lives as a family and move on, we couldn't have asked for a smoother or more reassuring experience over the past 4 weeks. We can not thank you enough
Does Open Property Group communicate well with clients?
However, the above was not the case for Paul, who labelled the company very unprofessional in his review:
No concept of customer service, e-mails unanswered, promises of callbacks never happen. Not a professional company to deal with.
A less-than-stellar customer service and communication is also something that Shona Chambers noted in her Trustpilot review earlier in 2024. She wrote:
My husband and I approached Open Property Group back in October about a fast sale which is what they advertise. We are now at the end of January and we have no idea if the sale is going through. Communication is appalling. For weeks we received texts asking if we wanted to sell our property even after we'd been sent an offer. We have tried phoning them and emailing on multiple occasions this month and just get nothing. If you want to sell your property fast I wouldn't recommend this company.
Is Open Property Group Legitimate?
Open Property Group has the following attributes:
- A history of reviews on different 3rd party review websites
- Details of team members on their website
- Are regulated by multiple bodies
- Have been featured on authority websites
We believe that Open Property Group is a legitimate house buying company.
Have Open Property Group Won Any Awards?
Open Property Group doesn’t appear to have won any prominent national awards.
However, they are involved in several charitable initiatives including the Haven House 100 Club and “Give and Share”, distributing Christmas presents to local families in need.
They also claim to have been featured in the following:
- HuffPost
- Metro
- Bloomberg
- MailOnline
- The Telegraph
What Services Does Open Property Group Offer?
Open Property Group is a professional, fast property buyer that offers you three ways to sell your property—quick cash sale, online auction, and part exchange.
- Quick Cash Sale: Open Property Group promises to buy any house regardless of its condition or problem for cash within 7 days.
- Online Auction: Open Property Group has a partnership with online property auction company, AuctionTrade, and promises to sell your property quickly through an online auction. Whereby you’re obliged to pay a small fee of 1% of the sale price on sale completion.
- Part Exchange: Open Property Group experts will guide you through the process of selling your home for funds to put towards the purchase of a new build or existing property.
How Much Below Market Value Do Open Property Group Offer?
Open Property Group typically pays up to 80% of market value. That said, variables such as property location and the current state of the market, can affect the final offer and need to be taken into account.
Here's some advice from our property expert Paul:
"'Most quick-sale companies, including Open Property Group, typically offer 75-85% of market value.
This discount reflects the speed, convenience, and potential refurbishment costs. I recommend sellers assess whether the trade-off suits their financial goals and timeline.”
How Does Open Property Group Work?
Open Property Group has a simple four-step process.
- Once you make an enquiry you receive an instant cash offer.
- If you decide to proceed, you can schedule a property visit or send a video of a property walk-through.
- You choose your move-out date.
- Open Property Group then completes the sale in as little as 7 days (though this can extend to 14 days).
What are the Pros & Cons of Using Open Property Group?
Working with Open Property Group UK to sell your property has its own advantages and disadvantages. Here are some of the pros and cons to consider:
Pros of using Open Property Group:
- Fast sale - Open Property Group offers a quick and hassle-free way to sell your property. They can complete the sale within a matter of weeks.
- No estate agent fees - Since you're selling your property directly to Open Property Group, there are no estate agent fees to pay.
- No viewings - Unlike the traditional way of selling your property, you don't need to conduct viewings or host open houses, as Open Property Group will make an offer based on the details you provide subject to a single viewing.
- Certainty of sale - With Open Property Group, you can have certainty of sale, as they will provide a cash offer that you can accept or decline.
- Experience: The company has been around for nearly a decade and is run by a team with more than 50 years of combined industry experience. To date, they've purchased more than 1,500 properties in the UK for cash.
Cons of using Open Property Group:
- Below Market Value - Open Property Group operates as a cash buyer, so their offers are below market value to ensure profitability.
- No Negotiations - Their initial offer is typically final, unlike traditional sales where negotiations are common.
- Limited Reviews - Despite a decade in business, they have few online reviews. Most are positive but outdated, with the latest Feefo reviews from three years ago and only two recent Google reviews, both negative.
Open Property Group vs Other Quick Sale Companies
Below, we’ve highlighted some of the key differences, such as average sale time, hidden fees and more, compared to other UK house buyers, such as British Home Buyers, HouseBuyFast, Goodmove, Home House Buyers, TheAdvisory or Express Offers
Quick Sale Firms
- Takes 6-9 months to find a buyer
- Some firms charge hidden fees
- Won't always buy any type of home
- Can take months if not true cash buyers
- Some firms do not offer complete confidentiality
- Not all quick sale firms offer a cash advance service
Open Property Group
- Buys in 7 days (typically weeks)
- No costs to the seller
- Buys any property
- Is a true cash buyer
- Offers a discreet service
- May offer cash advances of up to 10%
In our expert opinion, Open Property Groupe sets itself apart with its strong regulatory framework and reputation.
However, when comparing companies, homeowners should assess additional factors like legal fee coverage, flexibility in negotiations, and transparency in valuations, which can vary significantly between providers.
More advice from our Property Expert Paul:
"When selling to Open Property Group or any quick-sale company, it's important to confirm their financial standing and regulatory compliance.
While Open Property Group has verified funds and industry accreditation, I suggest requesting their latest proof of funds and checking their NAPB membership status. This ensures you're dealing with a legitimate buyer who can follow through on the sale as promised."
Open Property Group - Our Verdict
Open Property Group is a company that handles sales in three ways—cash buying, online auction, and part exchange. Quick cash sales is the main service the company offers and they’ll make an instant, no-obligation cash offer.
Though Open Property Group has only a few online reviews when considering the number of years they’ve been in business, those reviews feature on well-known and trusted review sites and are predominantly positive.
With over 1,500 completed sales, we believe this is a good company to consider dealing with for anyone looking to sell their property fast.
*This article is a comparative analysis review based on publicly available data, customer reviews, and personal research. We are not affiliated with Open Property Group or any other house buying company mentioned. The information provided is intended for informational purposes only and should not be taken as financial or professional advice. We encourage readers to do their own research before making any decisions.
Open Property Group Factsheet - (Free Download)
You can now access all the key information about Open Property Group in the Factsheet infographic we have created below.
Simply click on the image or the link that appears after the factsheet, and it will automatically download it to your device!
| House buying company | Trustpilot score | Google score | Feefo score |
|---|---|---|---|
| Housebuyers4u | 4.8 | 4.7 | 4.7 |
| HouseBuyFast | 4.0 | 4.7 | 4.8 |
| Quickmovenow | 4.3 | 4.4 | 4.9 |
| Goodmove | 4.9 | 4.8 | No reviews |
| Property Solvers | 4.7 | 4.8 | No reviews |
| National Homebuyers | 4.5 | 4.1 | No reviews |
| We Buy Any House | 4.4 | No reviews | No reviews |
| British Home Buyers | 4.9 | 4.9 | No reviews |
| Ready Steady Sell | 3.7 | No reviews | No reviews |
| We Buy Now | 4.4 | 4.1 | No reviews |
| SpringMove | 4.5 | No reviews | No reviews |
| TheAdvisory | No reviews | 5.0 | No reviews |
| Ask Susan | No reviews | 2.3 | No reviews |
| Property Cash Buyers | 1.3 | No reviews | No reviews |
| We Buy any Home | 4.0 | 3.9 | No reviews |
| Home House Buyers | 4.9 | 4.9 | No reviews |
| Smooth Sale | 4.9 | 4.9 | No reviews |
| Express Offers | 4.1 | No reviews | No reviews |
| Upstix | 4.0 | 4.2 | No reviews |
Browse our comprehensive reviews and expert insights to find the best company for your situation.
*Note: Review data is usually less than 12 months old, please click and read the individual reviews above for up to date details on each website.
