Express Offers: Comprehensive Review (2024)
Manchester-based Express Offers is a quick property buying company that claims to simplify and accelerate the house selling process. Established as part of the Express Estate Agency in 2013, they offer a range of solutions tailored to individual needs, from fast cash sales to traditional market transactions.
The company promises to buy properties in as little as seven days with no hidden fees and claims to handle all legal costs for the seller. Express Offers emphasises flexibility and convenience, presenting itself as a versatile option for homeowners seeking a hassle-free sale.
Express Offers leverages over 15 years of experience and operates with the aim of providing quick and reliable cash offers within 24 hours of an inquiry. Their services are designed to accommodate properties in any condition, offering sellers the choice between immediate cash sales and achieving market value through more conventional estate agency routes.
With promises of "no additional fees" and sales completed in as little as 7 days, Express Offers appeals to those in need of a swift property transaction. But do they truly deliver on their claims? Let’s dive into the details and find out.
What you'll find in this article
In this article, we've put together the most comprehensive online review of Express Offers.
Below is a listing of all the information you'll find in our review, so you can easily navigate the page quickly and pick which section you want to read.
Express Offers - Main Details
Express Offers is a Manchester-based property buying company with over 15 years of experience in the UK real estate market. They claim to assist hundreds of homeowners monthly across England, Scotland, Wales, and Northern Ireland, offering cash purchases for residential properties in any condition.
The company asserts that it has a liquid, multi-million-pound property fund, enabling it to buy properties for cash in as little as seven days. They also mention having solutions that can help sellers achieve 100% of the market value quickly. Express Offers states that they charge no fees when purchasing a property and cover all survey and legal costs associated with the sale.
However, some reviews suggest that the company's cash offers may range between 60% to 80% of the property's market value. Additionally, there have been reports of communication challenges, such as missed appointments and unreturned calls.
It's also noted that Express Offers is a member of The Property Ombudsman (TPO), providing a level of consumer protection.
Express Offers Factsheet
*Data updated and correct as of 22/11/2024
Fact Check
- Number of employees?
- What is their aim to buy time-frame?
- How many sales have they agreed?
- Number Trustpilot reviews?
- Number of Google reviews?
- When were they incorporated?
- What are their Opening times?
- Which Locations do they buy in?
- Is a house inspection needed?
- What is their website?
Express Offers
- Not Specified
- 7-28 days
- N/A
- 1457 Trustpilot Reviews
- N/A
- Founded in 2013
- 24/7
- UK
- Not required
- Express Offers website
What Services Does ExpressOffers Offer?
Express Offers provides several services to facilitate quick property sales:
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Cash Purchases: They offer to buy residential properties for cash, with the potential to complete transactions in as little as seven days.
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Guaranteed Sale: For homeowners seeking certainty, Express Offers provides solutions that guarantee the sale of the property, aiming to eliminate the uncertainties associated with traditional sales methods.
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Full Market Value Options: They claim to have solutions that can help sellers achieve up to 100% of the market value for their properties, though specific details on these options are not extensively detailed on their website.
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No Fees: Express Offers states that they charge no fees when purchasing a property and cover all survey and legal costs, aiming to provide a cost-effective solution for sellers.
Is Express Offers Legitimate?
Express Offers is a legitimate company operating in the UK property market. They are members of The Property Ombudsman (TPO), which provides an independent dispute resolution service, indicating a commitment to professional standards.
Customer reviews on Trustpilot reflect a mixed sentiment, with a score of 4.1 out of 5 based on 1,319 reviews. Positive feedback often mentions polite and helpful staff, while some negative reviews highlight challenges in communication and concerns about the authenticity of positive testimonials. Notably, many reviews pertain to their online estate agency services rather than direct cash buying experiences.
While Express Offers presents itself as a cash buyer with a substantial property fund, some analyses suggest that their primary operations may involve acting as an estate agency rather than purchasing properties directly. Prospective sellers are advised to conduct thorough due diligence and seek clarity on the specific services and processes involved before proceeding.
How Express Offers Works
Express Offers provides a streamlined, hassle-free process for selling your property quickly. Here’s how it works:
- Submit Property Details: Share information about your property via their online form or by contacting their team.
- Receive an Offer: Within 24 hours, they provide a no-obligation cash offer or alternative solutions, like selling through their estate agency.
- Valuation and Final Offer: If required, a valuation is conducted to confirm or refine the initial offer.
- Complete the Sale: Upon acceptance, Express Offers handles all paperwork and covers fees. Sales can be completed in as little as seven days, with cash transferred to your account on your chosen date.
The process is designed to be quick and convenient, though reviews suggest communication and service quality may vary.
The Pros And Cons Of Working With Express Offers
As with all cash house buyers, there are advantages and disadvantages to working with Express Offers. So on that note, let's review some of the pros and cons of working with this company:
The Pros
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Quick Sale Completion
Express Offers claims to complete purchases in as little as 7 days, making it a viable option for those needing a fast sale. -
No Fees
The company covers all survey and legal fees, ensuring sellers incur no additional costs. -
Flexible Options
Sellers can choose between an immediate cash sale or exploring routes to achieve closer to full market value through their estate agency services. -
No Property Restrictions
Express Offers states they buy properties in any condition, providing solutions for homes that may not appeal to traditional buyers. -
TPO Membership
As members of The Property Ombudsman (TPO), they adhere to certain standards, giving sellers some level of consumer protection.
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The Cons
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Lower Cash Offers
While Express Offers promises fast sales, reviews suggest their cash offers typically range from 60% to 80% of market value, which is lower than industry averages for quick sales. -
Limited Transparency
Their website lacks detailed information on how valuations are calculated and whether they hold funds to purchase properties directly. -
Communication Issues
Some reviews report challenges in reaching the company, including missed appointments and unfulfilled follow-up calls. -
No NAPB Membership
Unlike some competitors, Express Offers is not a member of the National Association of Property Buyers (NAPB) -
Mixed Customer Reviews
Trustpilot reviews reflect mixed feedback, with positive remarks about their staff but concerns about their cash-buying service and pressure to use estate agency routes instead.
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Express Offers Vs. Other UK House Buying Companies
Below, we’ve highlighted some of Express Offers ratings, reviews, and customer testimonials compared to other UK house buyers, such as The Property Buying Company, Springbok Properties, HouseBuyFast, WeBuyAnyHome & WeBuyAnyHouse
Quick Sale Firms
- Takes 6-9 months to find a buyer
- Some firms charge hidden fees
- Won't always buy any type of home
- Can take months if not true cash buyers
- Some firms do not offer complete confidentiality
- Not all quick sale firms offer a cash advance service
Express Offers
- 7 days but typically longer
- You pay for your own solicitor
- Buys any property
- Is a true cash buyer
- Offers a discreet service
- N/A
Express Offers Customer Reviews And Testimonials
| Trustpilot Reviews | Google Reviews | allAgents |
|---|---|---|
| 1457 reviews | N/A | N/A |
| 4.1 score | N/A | N/A |
*Reviews are updated and correct as of 22/11/2024
Express Offers doesn’t has over 1000 reviews with the majority (over 65% being 5 stars +). Most of these highlight the company’s helpful communication, transparency and ability to put the client at ease.
For instance, in October 2024, Joan wrote:
“Chantelle was on time with my appointment, having rang earlier to ensure all was OK, which I thought was proactive. Chantelle had obviously done the background work on my property and her proposals gave me another option on selling my property without reducing it to an unreasonable price.”
Good communication and helpfulness
Elaine also commended the company on its communication and helpfulness in their Trustpilot review, stating:
“Jamie was very easy to talk to. She explained everything very clearly and gave some valuable information. It was particularly useful to have a face to face zoom call.”
That said, there are 15% of 1 star reviews with one mentioning that the marketing may be misleading:
“The marketing information leads you to think they will give a cash offer within the range of an agreeable value. The reality is they offer 20% less than value. Hard to believe they buy many properties!.”
Express Offers - Our Final Verdict
Express Offers is a legitimate property-buying company with over 15 years of experience and membership in The Property Ombudsman (TPO), offering some consumer protection. They promise fast sales in as little as 7 days, no fees, and flexible solutions, including both cash sales and traditional routes.
However, based on reviews offers will go up to 80-85% of market value, and customer reviews highlight communication issues and limited transparency on valuations and proof of funds. While convenient for those seeking a quick sale, sellers should compare offers, clarify terms, and consider other options to ensure the best outcome.
As always, when considering a cash-buying property company, conduct thorough research and choose one that best meets your needs.
Express Offers Factsheet - (Free Download)
You can now access all the key information about Express Offers in the Factsheet infographic we have created below.
Simply click on the image or the link that appears after the factsheet, and it will automatically download it to your device!
| House buying company | Trustpilot score | Google score | Feefo score |
|---|---|---|---|
| Housebuyers4u | 4.8 | 4.7 | 4.7 |
| HouseBuyFast | 4.0 | 4.7 | 4.8 |
| Springbok Properties | 4.3 | 4.1 | No reviews |
| Quickmovenow | 4.3 | 4.4 | 4.9 |
| Goodmove | 4.9 | 4.8 | No reviews |
| Property Buying Company | 4.6 | 4.2 | No reviews |
| Property Solvers | 4.7 | 4.8 | No reviews |
| National Homebuyers | 4.5 | 4.1 | No reviews |
| Open Property Group | 4.7 | 4.3 | 4.9 |
| We Buy Any House | 4.4 | No reviews | No reviews |
| British Home Buyers | 4.9 | 4.9 | No reviews |
| Ready Steady Sell | 3.7 | No reviews | No reviews |
| We Buy Now | 4.4 | 4.1 | No reviews |
| SpringMove | 4.5 | No reviews | No reviews |
| TheAdvisory | No reviews | 5.0 | No reviews |
| Ask Susan | No reviews | 2.3 | No reviews |
| Property Cash Buyers | 1.3 | No reviews | No reviews |
| We Buy any Home | 4.0 | 3.9 | No reviews |
| Home House Buyers | 4.9 | 4.9 | No reviews |
| Smooth Sale | 4.9 | 4.9 | No reviews |
| Upstix | 4.0 | 4.2 | No reviews |
Browse our comprehensive reviews and expert insights to find the best company for your situation.
*Note: Review data is usually less than 12 months old, please click and read the individual reviews above for up to date details on each website.
